Privacy Notice

Privacy Notice

Last Updated: March 20, 2026

This Privacy Notice describes how Ivopalo(the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from or otherwise communicate with us.

INFORMATION WE COLLECT

To fulfill your order for our home cleaning products, we collect the following:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Order Information: Items purchased, date of purchase, and payment status.

  • Payment Information: Payment details are processed securely through our payment processors (e.g., PayPal, Stripe). We do not store your full credit card numbers.

  • Device Information: IP address, browser type, and time zone (collected automatically via cookies).

HOW WE USE YOUR INFORMATION

We use your personal information to provide you with our services, which includes:

  • Fulfilling and shipping your orders.

  • Processing payments and preventing fraudulent transactions.

  • Communicating with you (order updates, customer support).

  • Sending marketing communications (only if you have opted in).

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services, such as:

  • Shopify: To power our online store.

  • Shipping Carriers: (e.g., USPS, UPS, FedEx) to deliver your cleaning supplies.

  • Marketing & Analytics Tools: To understand how our customers use the Site.

COOKIES

Our Site uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can manage cookie settings through your browser, though disabling them may affect some site features.

YOUR RIGHTS (GDPR & CCPA)

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Request that your personal information be corrected or deleted.

  • Opt-out of marketing communications at any time.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Email: service@ivopalo.com

  • Address: 217 E. EIGHTH ST
    LOS ANGELES, CA 90014

  • Phone: (+1) 9782004983